Arrived quick, well packaged.
Plugged in, didn't charge.
Checked all connections secured and tried again. No joy.
Dear Customer,
Thank you for bringing this issue to our attention. We are sorry to hear that you are experiencing charging difficulties with the product. Rest assured, our customer service team has contacted you, and once the quality issue is confirmed, we will proceed with a free replacement.
Thank you for your understanding and support!
Replied by acerlaptopbattery.com.au